FAQ
What can we do for you ?
At PALACRA PVRIS, the customer experience is our priority. We have established below a FAQ where we have answered the questions most asked by our customers.
If you do not find answers to your questions, please contact us by email, we will do our best to answer your request.
Why should I buy upcycled jewelry ?
Do you know the energy cost for making a jewel ? We let you do your research... Ranging from the extraction, processing, manufacturing to the sale of the product, making a jewel has a very high cost in water, cyanide and gasoline, in particular because of the extraction. and transportation.
With PALACRA PVRIS, we want to reinvent the jewelry market by offering a range of jewelry trying to have the lowest impact on the planet.
The upcycled jewels that we offer are unique jewels that no one has produced before because they are made in our unique workshop in Paris.
Buying upcycled jewelry is a way for you to stand out from current fashion by owning unique pieces while respecting the planet !
Why PALACRA PVRIS ?
Palacra (from ancient Greek πάλα) can be translated as “golden nugget”. Palacra Pvris is a project led by 3 students passionate about jewelry and fashion in general.
Being in a critical ecological context, it was unethical and contrary to our values to market jewelry that required huge resources to create.
With PALACRA PVRIS, we offer high-end, unique jewelry that has been completely reworked by a professional in a Parisian workshop.
PALACRA PVRIS participates in the reinvention of the jewelry market while respecting the planet.
Where does your jewelry come from ?
As PALACRA PVRIS is associated with vintage London and Parisian thrift stores, our pendants come from vintage pieces by renowned designers that are unsold in thrift stores.
After acquiring these, the pieces go through a cleaning process, then are upcycled by a professional with almost 10 years of experience in artisanal jewelry in order to be transformed into a necklace or earrings before being sterilized. and sold.
Can we collaborate ?
To develop our brand and make upcycling known to as many people as possible, we work with creators of digital content so that they can introduce PALACRA PVRIS to their community.
We have access to professional targeting expertise that determines which creator would be interesting to work with.
We do not accept partnership requests, PALACRA PVRIS will contact you if your profile interests us.
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What payment methods do you accept ?
PALACRA PVRIS is a partner with Shop Pay, this means that we accept :
- Visa, Mastercard & American Express cards.
- Paypal (You can pay with 4 installments free of charge)
- Apple Pay, Google Pay
- Revolut API (faster and less fees for us <3)
You also have the option of paying in 4 installments free of charge with Paypal. We also accept payments via Apple Pay, Google Pay and via the Revolut API.
Are you on social medias ?
Yes! Our social medias are very important to us because it is our Number 1 way to communicate with you.
We do our best to establish a strong link with our community, which is why we do our best to answer to every comments and messages.
We update our content very regularly, you are notified of new collections and you have access to photos and videos detailing our products.
We're only waiting for you !
If you want to be even closer to us, we have a newsletter, the advantage of this is that you will have VIP access to our site 1 hour before the official release of the new collections.
* ≈ 76% of the collection is sold during VIP access.
We are on Instagram, TikTok, Facebook & Pinterest. We do not have a Snapchat or Twitter account, if you see PALACRA PVRIS accounts on these platforms, please let us know by email, we would be very grateful.
Instagram | Facebook | Pinterest
What are your policies ?
Every PALACRA PVRIS policies can be found at the bottom of the page, or you can click this button to access them.
Please read these policies carefully before accessing and using our website. By visiting this site and/or purchasing one of our products, you agree to be bound by the following terms. Any ambiguity as to the interpretation of these policies should not be interpreted against the drafting party.
What do you do with scraps from your upcycling ?
After the upcycling, we are inevitably left with scraps from old handbags, pairs of glasses, make-up bags, keychains etc... When it comes to products that just lack the metal logo, they are cleaned and donated to charity. Especially when it comes to scrap leather bags. We give them free of charge to local craftsmen who know how to work with leather and who can transform these scraps into a beautiful product. Our business model is based on the sale of our jewels, in no way do we try to earn money on the backs of craftsmen because we support these creators.
You have more questions ?
We invite you to contact us by email to ask your questions, our team will do its best to answer your questions as quickly as possible. You can also contact us via our social networks like Instagram or TikTok.
